Privacy Policy

1. Introduction

At Bolo AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our English conversation tutoring service. We build technology that respects your boundaries while helping you speak confidently.

2. Information We Collect

To provide our customized conversation scenarios, we collect the following types of information:

• Account Information: Your name, email address, and phone number when you register for an account.
• Voice and Speech Data: Audio recordings and transcriptions of your conversations with Amy, our AI tutor. We process this to provide instant pronunciation and grammar feedback.
• Usage Logs: Information on how you interact with our app (such as scenarios completed, duration of practice, and error rates).

3. How We Process Speech & Audio

Speech is the core of Bolo AI. To respect your privacy, your audio recordings are used solely for the following purposes:

• To transcribe your speech into text for analysis by our AI tutor model.
• To run local and server-side pronunciation evaluation models.
• We do not sell or rent your voice recordings to third parties. Audio data is automatically purged from active staging buffers after processing.

4. Data Storage & Protection

We implement strict technical and organizational security measures to protect your data. All communication between our application and servers is encrypted in transit using industry-standard TLS. Personal profile information is stored securely inside encrypted databases.

5. Your Choices & Rights

You hold complete control over your data. At any time, you can:

• Request a full copy of all your transcription logs.
• Request the absolute deletion of your account and all associated speech history.
• Opt out of sharing basic usage metrics for app improvements.

6. Contact Us

If you have any questions or concerns about how your data is handled, feel free to reach out to our privacy officer at privacy@bolo.live.