Help center
How can we help you?
Need help with your account, billing, or practicing with Amy? Drop us a line below or reach out via our direct channels.
Email Support
Drop us an email at support@bolo.live. We typically reply within 2 hours.
WhatsApp Help
Chat directly with our support team on WhatsApp for instant assistance.
Frequently Asked Questions
If you subscribe to Bolo AI Pro and feel it is not helping you speak English more confidently, simply email refunds@bolo.live within 7 days of your purchase. We will process a full refund, no questions asked. The money typically returns to your account in 3–5 business days.
No, you do not need a credit card. The free tier gives you complete access to 3 of our most popular scenarios (like ordering food and first day at college) so you can practice with Amy as much as you like without any cost.
Yes! Amy was engineered specifically for India. Our voice recognition and pronunciation algorithms are calibrated to understand all Indian regional pronunciations and accents perfectly, focusing on real fluency rather than forcing an artificial Western accent.
Absolutely. You can cancel your ₹299/month Pro subscription with a single click inside your billing portal at any time. You will continue to have access to the pro features until the end of your current billing period.